We ship most orders within 24 hours. Our business hours are Monday through Friday, 8 AM to 4 PM. If you need your order by a specific date, contact us before ordering so we can confirm availability and discuss delivery options.

Our standard-shipping estimate is 3–5 business days. The time your order ships and the time it arrives are different: dispatch is when an order leaves us, while delivery is when it reaches your address.

For an estimate for your order, contact our team with your delivery ZIP code, product and quantity. Please confirm any time-sensitive requirements before placing your order.

Yes. We supply cleaning rags, wiping rags and shop towels to businesses across Texas, including Houston, Dallas, San Antonio and Austin.

Delivery options and timing depend on your location and order. Contact us to confirm arrangements for your address. If you are ordering from outside Texas, our team can help confirm shipping availability and charges.

Same-day delivery may be available in Houston and surrounding areas. Please contact us before ordering to confirm availability for your location, products and quantity. Do not assume same-day delivery is included unless our team has confirmed it for your order.

Most orders are dispatched through UPS. Larger orders may ship through a less-than-truckload, or LTL, freight carrier. LTL shipping allows palletized orders to travel on a truck alongside other shipments.

If your delivery location has restricted access or special unloading requirements, tell us before shipment so we can discuss the arrangements.

Shipment and freight charges are displayed during checkout. You can also view an estimated delivery charge in your shopping cart.

For a large or pallet order, contact us if you need help understanding freight costs or arranging delivery. Share your delivery ZIP code, quantity and any special access requirements.

No. Wiping Hub has no minimum order requirement. You can order a single bag or purchase larger quantities, including pallets, depending on the product options available.

If you are unsure which pack size suits your business, contact our team for help choosing an option.

Yes. Contact us to discuss bulk quantities, pricing and your delivery needs. Let us know which products you use, how much you need and how often you expect to reorder.

For pallet shipments, include your delivery address and any unloading or appointment requirements so we can discuss a suitable shipping arrangement.

Contact us with your order number and the name or email address used at checkout. Our team can help check the status of your order and assist with shipment questions.

If you already have a tracking number, you can also check the shipment’s progress through the carrier’s tracking service.

Contact our customer service team with your order number and a description of the issue. For damage or missing items, include photos of the packaging and products where possible, and keep the packaging while the issue is reviewed.

Our team can help you understand the next steps. For return or refund questions, please review our Shipping & Refund Policy.